Encore – Thank you

COVID-19 UPDATES

Grand Case Beach Club

Travelers coming through Princess Juliana Airport (SXM), please check for updated travel information via St. Maartin Updates.

Health and Safety measures have been put in place to ensure the safety of all our guests and staff.  They are subject to change.

We are committed to respecting government-imposed safety measures. Each member of our staff has been trained by an approved training Center for the Organization and Management of Customer Relations in Health Crisis Periods. Every room has it’s own air conditioning system and units are spread out in 5 buildings with open corridors and stairwells. ​Our sunny and breezy oceanfront location allows for an abundance of fresh healthy air.

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Wearing a mask is optional throughout the public areas in the hotel. Hand sanitizer is at your disposal in all these public areas and we encourage you to use it regularly.

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Throughout your stay. Please open windows and sliding doors in the room as much as possible and at least once a day to allow healthy ventilation.

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Cleaning service is provided every day. The room must be vacated for 4 hours during this time and we ask that you inform the reception when you leave the room on the day the cleaning is due. If you do not need cleaning service on a certain day, please notify the reception or leave a “Do not disturb” sign on your door.

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The swimming pool is open but there can be no more than 10 people at the same time and social distancing must be respected.

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Departure – The room must be vacated at 11:00 a.m. to allow for disinfection and complete cleaning of the room for the next arrival.

We ask you to open the sliding door before leaving the room, making sure that the screen door remains closed. The keys to the room and the lock to the safe should be left on the table. Your invoice can also be sent to you by email. The hotel reserves the right to charge your credit card for any missing or damaged items in the room after check-out.

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The Sunset Café is open in compliance with the rules and sanitary measures imposed by the government, the number of people per table and respecting the distance between tables. It is an open and breezy area with a wonderful ocean view.

They are open daily for Breakfast, Lunch and Diner from 7:30am to 9:00pm

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‍In case of symptoms or suspicion of COVID-19 infection – Please stay in your room and immediately call the front desk, ext. 0. They will help with the recommended protocols.