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COVID-19 UPDATES

Grand Case Beach Club

Travelers coming through Princess Juliana Airport (SXM), please check for updated travel information via St. Maartin Updates.

Health and Safety measures have been put in place to ensure the safety of all our guests and staff. They are subject to change.

We are committed to respecting government-imposed safety measures. Each member of our staff has been trained by an approved training Center for the Organization and Management of Customer Relations in Health Crisis Periods. Every room has it’s own air conditioning system and units are spread out in 5 buildings with open corridors and stairwells. Our sunny and breezy oceanfront location allows for an abundance of fresh healthy air.

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Wearing a mask is optional throughout the public areas in the hotel. Hand sanitizer is at your disposal in all these public areas and we encourage you to use it regularly.

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Throughout your stay. Please open windows and sliding doors in the room as much as possible and at least once a day to allow healthy ventilation.

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Cleaning service is provided every day. The room must be vacated for 4 hours during this time and we ask that you inform the reception when you leave the room on the day the cleaning is due. If you do not need cleaning service on a certain day, please notify the reception or leave a “Do not disturb” sign on your door.

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The swimming pool is open but there can be no more than 10 people at the same time and social distancing must be respected.

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Departure – The room must be vacated at 11:00 a.m. to allow for disinfection and complete cleaning of the room for the next arrival.

We ask you to open the sliding door before leaving the room, making sure that the screen door remains closed. The keys to the room and the lock to the safe should be left on the table. Your invoice can also be sent to you by email. The hotel reserves the right to charge your credit card for any missing or damaged items in the room after check-out.

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The Sunset Café is open in compliance with the rules and sanitary measures imposed by the government, the number of people per table and respecting the distance between tables. It is an open and breezy area with a wonderful ocean view.

They are open daily for Breakfast, Lunch and Diner from 7:30am to 9:00pm

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‍In case of symptoms or suspicion of COVID-19 infection – Please stay in your room and immediately call the front desk, ext. 0. They will help with the recommended protocols.

Renovations Project Summer / Fall 2024

We are excited to announce our renovation project for the summer and fall of 2024. The surrounding pool area will be rebuilt with a full-access elevator to create a beautiful new pool bar and catering venue with a modern yet natural design to enhance the overall guest experience. For more details, our construction video is available here

The project will take place from July to December 2024, and to better gauge the extent of the progress, we’ve broken it down into three periods:
– Red Period: Demolition / Construction – July 8 through October 15, 2024
– Orange Period: Construction – October 16 through November 15, 2024
– Green Period: Completion – November 16 through December 18, 2024

There will be no renovations taking place in the rooms, but due to the location of the construction site, the overall experience will be affected. We understand that this will be an inconvenience to our guests and are offering a range of comprehensive specials for each period, for the affected room categories. Ocean Two Bedroom, being the farthest away, will have little to no disturbance and will therefore not be included in the offers.

The pool will be closed until the demolition is complete and it is considered safe to reopen.
The Sunset Café has been relocated to the garden area and will now be open every day as follows:
Breakfast – 7:30 am to 10:30 am
Lunch – 11:30 am to 4 pm
Tapas – 4 pm to 6 pm
To allow our guests to take full advantage of our amenities and enjoy the beautiful boardwalk despite the construction, a passage has been kept clear to walk around the Rock from one beach to the other. Access to the watersports will be from there as well or through the Sunset Cafe.
The gym has also been relocated to the Zen Garden area, where the complimentary yoga classes will be held.

Please understand that this is the timeline we hope to follow, but as with any construction project, these dates are subject to change.

Our guest experience remains a priority and we will strive to ensure your comfort during this time.

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